A professional contractor who has been in business for a while knows that the success of each job extends beyond the project. Delivering a project and great customer service can lead to more referrals and future jobs. As a matter of fact, the #1 influencing factor for how much a consumer trusts a company is customer service.
With the digital age comes social media and the power it brings to your online reputation. Website Builder has a great infographic and article showing the importance social media plays in your online reputation and how it can be used to build a strong online community.
Read the entire article "The Rise of Social Media Customer Care" from Website Builder and share your thoughts in the comments below. Learn more about managing your online reputation.
Post Source Here: Good Customer Service Is Vital For Home Improvement Contractors
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